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Privacy notice

  1. Introduction

The purpose of this Privacy Notice is to describe in detail the data processing activities carried out by Elisabeth Property Tenerife and to inform data subjects about their rights under the GDPR.

This privacy notice informs you about the processing of your data on our website. By services we mean services and other activities to be provided or performed by or on behalf of Elisabeth Property Tenerife. The processing of personal data will only be carried out within the framework of the applicable data protection legislation, in particular the European Union (“EU”) General Data Protection Regulation (EU 2016/679) (hereinafter “GDPR”) and, where applicable, the local data protection legislation applicable in your territory. Where we refer to the GDPR, we also refer to the relevant provisions of the local data protection legislation applicable in your territory.

  1. Data of the controller

According to Article 4(1) of the Directive on the protection and processing of personal data, “personal data” means information relating to any identified or identifiable natural person (hereinafter referred to as “data subject”); a natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

  1. Data controller within the meaning of Article 4(7) of the GDPR:

Company name: Elisabeth Property Tenerife Sole proprietorship

Address: Calle Quetzal Palm Mar Arona 38632 Santa Crúz de Tenerife

E-mail: and I don’t have it yet

Phone number:+34 608 459 854

  1. Purpose and legal basis for processing

In particular, the purpose of the processing is for real estate sales activities, contacting, contracting, online marketing and legal obligations.

Information on the legal basis can be found in the relevant section of each processing activity. In general, the following applies:

Where we seek your consent to process your personal data, the legal basis is Article 6(1)(a) of the GDPR.

Where the processing of personal data is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract, the legal basis is Article 6(1)(b) of the GDPR.

Where the processing of personal data is necessary for compliance with a legal obligation to which we are subject, the legal basis is Article 6(1)(c).

Where the processing is necessary to protect our legitimate interests or the legitimate interests of a third party and your interests, fundamental rights and freedoms do not override those interests, Article 6(1)(f) GDPR is the legal basis for the processing.

  1. Scope of data processed

Name, email address, phone number, IP address, website visit data, marketing cookie data.

  1. Data processing related to online advertising

Use of Google Ads, Google Analytics, Facebook and Instagram (Meta) ads and Meta Pixels.

  1. Storage of personal data and duration of processing

Personal data will be deleted as soon as storage is no longer necessary for the purposes for which it was collected or otherwise processed. In addition, we may be required to store your personal data to comply with legal obligations imposed on us by EU or Member State law (e.g. commercial and tax law). We will delete personal data at the end of the retention period required by the aforementioned standards, unless further retention is necessary for the conclusion or performance of a contract.

Duration of the contract, until consent is withdrawn, in accordance with legal obligations.

  1. Transfer of personal data

In the context of the processing described in this Privacy Notice, we may transfer personal data to the following categories of recipients (other than those specifically identified in this Privacy Notice):

  • Authorised agents and other advisers (e.g. lawyers, tax advisers, accountants);
  • Service providers (e.g. marketing agencies, IT service providers);
  • Insurance companies; and
  • State agencies and government bodies.

We will only disclose personal data to third parties where it is necessary for the performance of our contractual obligations, where we or that third party has a legitimate interest in processing the personal data, or where you have given your consent to the transfer. Furthermore, we will only transfer personal data to third parties if and to the extent that we are required to do so by applicable law, regulatory action or court order.

  1. Rights of data subjects

Data subjects have different rights under the GDPR. These include in particular:

  • Right to be informed: a. Under Article 15 GDPR, you may request confirmation as to whether we are processing personal data concerning you. If such processing takes place, you may also ask us for further information about the processing.
  • Right to rectification: the right to rectification under Article 16 of the GDPR You have the right to rectification and/or integration where the processing of personal data relating to you is inaccurate or incomplete.
  • Right to restriction of processing: you may request the restriction of the processing of your personal data on the basis of Article 18 of the GDPR if one of the following conditions applies:
    • the data subject contests the accuracy of the personal data, for a period of time which allows the controller to verify the accuracy of the personal data;
    • the processing is unlawful and the data subject opposes the erasure of the personal data and instead requests the restriction of their use;
    • the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the establishment, exercise or defence of legal claims;
    • the data subject has objected to the processing on the basis of Article 21(1) of the GDPR, until it is established whether the legitimate grounds of the controller override those of the data subject.
  • Right to erasure: According to paragraph 17 of the GDPR, you also have the right to request the erasure of your stored personal data in certain circumstances, provided that one of the following conditions is met:
    • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
    • the data subject withdraws his or her consent on the basis of which the processing is based in accordance with Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, and where there is no other legal basis for the processing;
    • the data subject objects to the processing on the basis of Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing on the basis of Article 21(2) of the GDPR;
    • the personal data have been unlawfully processed;
    • the personal data must be erased in order to comply with a legal obligation under EU or Member State law to which the controller is subject;
    • personal data have been collected in connection with the provision of information society services referred to in Article 8(1) of the General Data Protection Regulation.
  • The right to data portability: the right to data portability in accordance with Article 20 of the GDPR You also have the right to receive the personal data you have provided in a structured, standardised, structured and machine-readable format and to have it transmitted by us to another controller without hindrance.
  • Right of appeal: you have the right to lodge a complaint about the processing of your personal data by a data protection authority. The competent data protection authority for Elisabeth Property Tenerife is the National Authority for Data Protection and Freedom of Information (address: 1055 Budapest, Falk Miksa u. 9-11,; postal address: 1363 Budapest, Pf. 9): www.naih.hu
  • Right to object: If we process your personal data on the basis of legitimate interest in accordance with Article 6(1)(f) of the GDPR, you have the right to object to the processing of your personal data in accordance with Article 21(1)(f) of the GDPR. In the latter case, you have a general right of objection, which we will exercise without specifying any particular case.
  • To exercise the rights mentioned above, please contact us with your concern, name and, if applicable, your customer number. Please address your request to the contact details provided in the Data Controller or Data Protection Officer sections.
  1. Collection and processing in relation to our website

7.1 Data automatically processed when you visit

Each time you access our website, your browser automatically transmits data stored in the server log files. This includes the following data (“log files”):

  • Information about your browser type and version;
  • The user’s operating system;
  • The IP address of the ISP and the user; and
  • Date and time of access.

The log file data is evaluated anonymously in order to continuously improve the website, to adapt the website to the interests of our users and to quickly correct errors. For this purpose, our legitimate interest in processing the data is based on Article 6(1)(f) GDPR.

Log file data in non-anonymised form is used only to detect malfunctions and to ensure system security, including the detection and monitoring of inappropriate access attempts, fraud and abuse attempts. We may also log the customer number and cart ID in the event of a technical failure or security incident. Data is stored for up to 30 days. In some cases, log file data may need to be stored for longer periods, e.g. for troubleshooting or to preserve evidence. In these cases, the log file data will not be deleted until the incident is finally resolved and may in some cases be passed on to investigating authorities. Our legitimate interest in processing for these purposes is in accordance with Article 6(1)(f) of the GDPR.

7.2 Registering for an Elisabeth Property Tenerife account

With an Elisabeth Property Tenerife account, you can easily access all the important information about the properties you have collected and saved, as well as search results. All this information will be collected and made available to you after registration and login on the Elisabeth Property Tenerife website.

If you actively send us information, for example by registering for an account, we will process the information you provide.

When you register for an account, we collect and process the following information from you:

  • Title;
  • Name;
  • E-mail address;
  • Phone number;
  • Password; and
  • Date of birth (optional).

The above data is processed in order to create and maintain your account. The legal basis is Article 6(1)(b) GDPR.

If you enter your date of birth, we will process it to send you a personalised birthday surprise by email or any other communication channel. The legal basis is your consent, pursuant to Article 6(1)(a) GDPR. You may withdraw your consent to the future use of your data at any time. To do so, please use the contact details provided in the Data Controller or Data Protection Officer sections.

Your data will be stored for the duration of your account. Thereafter, we will only store your data to the extent that we are required to store it for commercial and tax law reasons. The legal basis for this is Article 6(1)(c) GDPR.

  1. Basic communication

In our basic newsletter and in our commercial communications (we use the two terms synonymously), we already use a degree of personalisation. We give you more control over the data we use, allowing you to add or exclude groups of data. For your convenience, we have divided the level of personalisation into three groups. These are explained in more detail below and can be regulated by separate contributions.

Consent-based commercial communications will inform you about property offers and news, special offers, possible competitions, events, customer surveys, all tailored to your interests. For more information on product reviews and ratings, please also see the related section of this Privacy Notice entitled “Product Reviews and Ratings” below and the relevant Terms of Use.

The postcode you enter will be used to keep you informed about events in your area. In addition, when we send you commercial communications, we will take into account the interests you have indicated when registering for commercial communications or when you register for your account.

If and insofar as you have given your consent, we will process the contact details you provide (e-mail address and name, telephone number and/or account, if you have one) and the categories of data listed below for the purpose of sending you personalised commercial communications by e-mail, SMS, post or via the Websites. You can contact us at any time if you have any questions or if you wish to exercise your rights as a data subject.

The legal basis for processing is your consent, Article 6(1)(a) GDPR.

We will keep your contact details and your consent for the purposes mentioned above for 5 years after each use.

You may withdraw your consent at any time in the future without giving any reason, e.g. by post (Miele Kft.,1022 Budapest, Bem József u. 1/B. 2.floor) or by e-mail (info@miele.hu). In each e-mail sent to you, you will also find an unsubscribe link, which you can use to unsubscribe. There is also an unsubscribe button in the account settings.

Newsletter clicks and opens

In addition, we collect your acknowledgements and read receipts of our commercial communications and information about the links you click on them. We store this information in your user profile and use it to make our communications more relevant to you. This information is kept for 2 years for this purpose.

Customer value analysis

We use customer value analysis to better understand our customers so we can better tailor our advertising campaigns to your interests.

The specific calculation of customer lifetime value is based on several factors. To create customer scores, we use your pseudonymous account data, analyse your purchasing and ordering behaviour, as well as your newsletter clicks and opens as described above, and create segments for specific customer value groups.

If you have given your specific consent (see “Website and app behaviour for personalised advertising” below), we will also use the information collected by cookies about your habits on our websites and apps, and clicks on links in our commercial communications that have led you to our websites.

We process data for this purpose for the periods described in the relevant sections of this Privacy Notice.

  1. Managing website and app usage patterns for personalised marketing communications

In addition to the “basic” communications mentioned above, we also process your visits to Elisabeth Property Tenerife websites. This includes how users interact with the website linked in the newsletter. This data will only be processed if you have given your consent to this and if you have also consented to the collection of this data on the website (the so-called cookie banner).

By user behaviour we mean, for example, views, clicks, reading time, products in the shopping cart, interactions with product advisors, etc.

This information will be stored in your user profile for 2 years.

The legal basis for processing is your consent, Article 6(1)(a) GDPR.

You may withdraw your consent at any time in the future without giving any reason, e.g. by post. (Miele Kft., 1022 Budapest, Bem József u. 1/B. 2.floor) or by e-mail (info@miele.hu). You will also find an unsubscribe link in each email sent to you, which you can use to unsubscribe.

  1. Meta Lead ads

We use so-called “lead ads” on Facebook and Instagram. These contain forms that allow you to consent to the processing of your data for marketing and advertising purposes. The specific marketing and advertising purposes are set out in detail in the lead ads, in particular in the lead ad forms. The legal basis for the processing of personal data (usually your name and email address) is your explicit consent, pursuant to Article 6(1)(a) GDPR. If the Lead Ads form does not contain any other processing information, the provisions of this Privacy Notice under the section “Commercial Communications” shall apply mutatis mutandis. You have the right to object to the future processing of your data for such purposes at any time (e.g. by using the unsubscribe link in the email or by sending us an email or letter).

Facebook and Instagram are operated by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”), which means that there is a possibility that personal data submitted through the form may be stored or processed on Meta’s servers. Further information on data processing in relation to the use of Facebook and Instagram Lead Ads can be found here.

  1. Conversion tracking

With Meta Pixel, we track your actions to analyse the effectiveness of our conversion funnel and regularly improve our website.

  1. Facebook custom audiences

We use Meta Pixel to serve interest-based ads (“Facebook ads”) to website users on the Facebook social platform and other platforms operated by Meta. We are interested in displaying ads that are of interest to you in order to make our online offerings more interesting to you. In this context, we provide Facebook with a “hashed version” of your email address, which can be matched with your Facebook profile. Hashing is a mathematical operation that converts the data into an undecipherable code. Both Elisabeth Property Tenerife and Facebook run the same one-way hash function on the same data element, for example an email address. As a result, when Elisabeth Property Tenerife provides Facebook with the hashed email address of a selected group of customers, Facebook is able to compare the hashed value with the corresponding hashed value of the platform’s users, allowing Facebook to target relevant ads to Elisabeth Property Tenerife’s customers who are users of that platform based on demographic and other factors selected by Elisabeth Property Tenerife. Elisabeth Property Tenerife only passes the hashed value and no other information about you to Facebook. Facebook may provide you with additional information about this process (see for example the “Ads” icon in Facebook’s user privacy settings and tools) and you may exercise the preferences provided by these social media platforms in relation to the viewing of ads on those platforms.

To disable the “Facebook Custom Audiences” feature for logged-in users, visit https://www.facebook.com/settings/?tab=ads#.

  1. Google services

On our website, we use the following Google services:Google Analytics 4, Google Ads for Remarketing, Google Ads Conversion Tracking, Google Conversion Linker, Google DoubleClick (also known as Floodlight), Marketing Platform-based services including Campaign Manager 360, Display & Video 360, Search Ads 360 (“Google Tools”).

These services allow us to track your activity on our website and/or are used by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google receives and processes the following types of data: cookie data, usage data (browser type and settings, device type and settings, operating system, application version number) and other internet information. Google Tools enables Google to provide you with relevant search results and advertisements and to understand information about you, including information about your use of other websites and applications, whether you are registered or logged in. Google may use the information collected to contextualise and personalise the advertising on its own advertising network.

For more information about Google Tools and how Google may use your information, please see our Cookie Notice, Google’s Privacy Policy and Google’s Terms of Use, which can be found here, Google’s Advertising Policy, which can be found here and at https://business.safety.google/privacy/ .

To opt out of Google tools, you can use the Google Ads Settings page here to set which ads Google displays to you. Alternatively, you can opt out using the Network Advertising Initiative Opt Out page here or the Google Analytics Opt Out Browser add-on here.

  1. Cookies

We also use cookies or similar technologies, such as pixels (hereinafter “cookies”) on our website. Cookies are small text files that your browser stores on your device or image files such as pixels. When you visit our website repeatedly using the same device, the information stored in the cookies is either transferred back to our website (hereinafter “first-party cookies”) or to another website (hereinafter “third-party cookies”).

We will inform you in advance about the use of cookies and give you the opportunity to give your consent to the use of cookies that are not strictly necessary. You can do this by using the cookie banner that appears or by going to the cookie settings menu.

For detailed information about the types of cookies, their purposes and how to withdraw your consent, please see our cookie policy, which is available on our website.

  1. Social media plugins

Our website uses the Meta Facebook social media plugin.

An overview of Facebook plugins can be found here: http://developers.facebook.com/docs/plugins; For more information about Facebook’s privacy policy, please visit www.facebook.com/policy.php.

If you activate the plugin (e.g. by clicking a “Like” button), Meta may receive information that you have visited our website and interacted with the plugin. In this case, your personal data (e.g. IP address, browser information, device identifiers) may be transferred to Meta.We have no control over the data collected and the processing operations and we are not aware of the full scope of the data collection, the purposes of the processing and the retention periods. We also do not know how the data collected by Facebook can be deleted.

Facebook stores the information collected about you in the form of user profiles and uses it for advertising, market research and/or personalised website design. In particular (including for users who are not logged in), such evaluation will be used to present needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to such profiling, which you can exercise directly to Meta.

Through plug-ins, we offer you the possibility to interact with social networks and other users to improve our offer and make it more interesting for you as a user. The legal basis for the use of plugins is Article 6(1)(f) of the GDPR.

You can completely prevent plug-ins from loading by using browser plug-ins, called script blockers.

  1. Comment on the Facebook fan page

A https://www.facebook.com/Elisabeth Property Our Facebook page at Tenerife is hosted on a social network operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.When you visit our fan page, Facebook collects personal data and processes it in the United States if necessary. This happens even if you are not a registered Facebook user or simply not logged into your Facebook account. Facebook collects your IP address, operating system information, hardware version and browser type, data collected from Facebook cookies about your user behaviour, and other technical data. Facebook and we process your data as joint controllers within the meaning of Article 26 GDPR. The essence of the joint controller agreement between Facebook and us can be found here: https://www.facebook.com/legal/controller_addendum For more information about Facebook, please read Facebook’s privacy policy, which can be found here: https://www.facebook.com/privacy/explanation. You can also find information about Facebook cookies at https://www.facebook.com/policies/cookies.

  1. Note on Instagram

We operate the Instagram social network (“Instagram”), which is part of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, Dublin 2. https://www.instagram.com/Elisabeth Property Tenerife/ Instagram account. When you visit our Instagram account, personal data is collected by Facebook (Meta) and may be processed in the United States if necessary. This will happen even if you are not a registered user of Instagram or are not logged into your Instagram account. Facebook and we are joint controllers of your data under Article 26 GDPR. The substance of the joint controller agreement between Facebook and us can be found here: https://www.facebook.com/legal/controller_addendum For more information about Instagram, please read the Facebook Privacy Policy, which can be found here: https://www.facebook.com/privacy/explanation Please read the Instagram Privacy Policy, which can be found here: https://help.instagram.com/519522125107875?helpref=page_content.

  1. User-generated content on social media

If you tag us in content you post on social media, we may contact you to ask for your consent to republish that content on our own social media channels (e.g. Facebook, Instagram, YouTube, X and others). We will only use your content after you have given your explicit consent. To do this, we may process the following data: your username/ account name on social media, your email address and any additional information you share with us, such as your name. The legal basis for processing your data is your consent, Article 6(1)(a) GDPR. We will only store your data for as long as necessary to fulfil the purpose for which it is collected, unless otherwise required by applicable law. You may withdraw your consent at any time for the future.

  1. Interested parties’ rights and redress

Data subjects have the right to information, rectification, erasure and the right to lodge a complaint.

Effective: 22 April 2026.