General Terms and Conditions

Name: Elisabeth Property Tenerife Ltd.

Version number: v1/20260420

Uploaded: 22 April 2026.

Valid from 22 April 2026.

Our company is committed to transparent, clear and pre-defined cooperation, which ensures accurate, high quality and hassle-free work for both our clients and our partners. Accordingly, we ask you to carefully read our General Terms and Conditions, which form the basis for further cooperation.

These GTC do not cover the letting, renting or leasing of real estate; the Agent is only engaged in the sale of real estate.

Processing of personal data:

The Elisabeth Property Tenerife real estate agency processes the personal data of natural and legal persons, whether obtained in person, by telephone or electronically, in the framework of a client and partner relationship. The data processing shall be carried out in full compliance with the data protection legislation in force at the time and with the provisions of the GDPR.

You can read below about Elisabeth Property Tenerife (Elisabeth Property Tenerife Ltd.) Tenerife Tenerife Tenerife Tenerife Tenerife Property (Tenerife Tenerife Property Ltd:

  • Subject of the contract

Client:

The principal is the authorised natural or legal person who gives a mandate for the sale (sale-purchase) of the real estate concerned and for the performance of related advisory and administrative tasks. The mandate may be validly accepted only from the owner of the property or from a person holding a written power of attorney issued by the owner.

Delegated:

Elisabeth Property Tenerife / Elisabeth Property Tenerife sole proprietorship – and its representatives or direct interests

Address: 38632 Arona Palm Mar Calle quetzal 1

Tax number: x9399601f

Company registration number: none

Tel.: +34 608 459 854

E-mail: and there is none

The principal(s), owner(s) or their duly authorised representatives, in accordance with the conditions previously determined and agreed, instruct Elisabeth Property Tenerife as agent to act as real estate agent in connection with the sale/purchase of the subject property offered by them, as well as to carry out the pre-agreed advisory and administrative tasks related to the property.

In their cooperation, the Parties agree to be bound by the following terms and conditions and acknowledge that neither Party shall have the right to unilaterally modify them.

  • Rights and obligations of the trustee

The Principal shall be entitled to act as an intermediary in respect of the property(ies) concerned during the term of the mandate, subject to the conditions set out below:

The Agent shall be entitled to include the offered property(ies) in its own inventory and range of offers, and to offer and present them to its own clientele.

The Principal shall be entitled to publish the property(ies) on its own websites and advertising spaces without any restrictions, always bearing in mind the legitimate interests of the property and the Principal.

The Principal shall not require payment of any advance, commission or other fee in advance during the term of the agency relationship, and shall carry out the mediation activity at its own expense.

In the event that the property is suitable for a member of the clientele registered by the Principal, the Principal may dispose of the property and is entitled to present the property in agreement with the Principal.

The Principal shall be entitled to participate in all negotiations and discussions between the Principal and the buyer or seller mediated by the Principal and shall be entitled to request information on all relevant information generated during the negotiations between the Principal and the buyer/seller.

The Principal warrants that it will not avoid the cooperation of the Principal or reject any such request from a third party and will promptly notify the Principal thereof.

The Principal shall be liable for any damage resulting from the breach of this obligation and the Principal shall be entitled to pursue any claims through legal action.

The Principal warrants that all data and information provided to the Principal in connection with the property, including in particular the ownership situation and any obstacles to the sale, are accurate. By providing the information and by signing this deed, the Principal agrees to its unrestricted use within the framework of the mandate.

The Principal undertakes to handle the data and information provided to it or obtained in the course of the assignment in full compliance with the applicable data protection legislation, in particular the provisions of the GDPR.

The copyright and the rights of use of the photographs of the real estate taken by the Principal and the information obtained in the course of the performance of the assignment shall belong exclusively to the Principal, who shall be entitled to use and exploit them freely.

The mandate shall be terminated upon completion of the transaction that is the subject of the mandate and upon delivery of the Client’s notice of termination to the Client. In the case of termination communicated by electronic means, the date of receipt shall be the date of its entry in the Principal’s computer system.

The Parties undertake to act in good faith and cooperate in the sale of the property subject to this contract during the term of the mandate. In doing so, they shall keep each other informed of all information relevant to the transaction and shall notify each other without delay of any extraordinary or material events affecting the sale, including in particular changes in price, conditions or ownership, and the emergence of a new buyer-seller.



  • Successful mediation and commission

The Parties stipulate that the Principal shall consider the assignment to be completed when the Principal and the buyer or seller presented by the Principal, with the assistance of the Principal, reach an agreement on the essential terms of the sale of the real estate subject to this assignment, in particular with regard to the consideration, the payment structure and the transfer of possession, and record this in writing.

The Parties stipulate that the Principal shall be deemed to have fulfilled the mandate when the Principal and the buyer or seller presented by the Principal, with the assistance of the Principal, reach agreement on the essential terms of the sale or purchase of the real estate subject to the present mandate, in particular with regard to the consideration, the payment structure and the transfer of possession, and record this in writing.

The rate of the commission to be paid to the intermediary:

the actual gross purchase price of the property sold (bought-sold): 4% + VAT,

Successful performance, mediation – The Parties shall be deemed to have successfully mediated the Contract if the conditions described below are fulfilled, either individually or in combination:

  • The Parties agree that a successful sales mediation or the performance of the transaction subject to the order shall be deemed to be the successful completion of the transaction if, as a direct result of the Principal’s activities, including in particular personal presentation, advertising activities, electronic offering or other mediation activities, the natural or legal person listed in the Principal’s records and engaged by the Principal, or the party(ies) in which such person(ies) have an interest (in accordance with the provisions of the Civil Code of 2013. V of 2013, § 8:1 (1) 1-2 and § 8:2), as well as the business company represented by them or a third party exercising the right of first refusal as a result of their purchase offer, a valid agreement is concluded between the new buyer and the Principal (owner(s)) for the transfer of ownership of the real estate.

  • The Parties stipulate that the Client’s performance shall also be deemed to be the Client’s performance if an agreement is concluded between the Client and the party mediated by the Client on the basis of an exchange, irrespective of whether the object of the exchange is real estate or other movable property. The mandate shall also be deemed to have been fulfilled if the property is owned by a business company and the transaction is effected by transfer of ownership of the company.

  • For such transactions, the reference price shall prevail.

  • The Parties stipulate that the Client’s performance and successful mediation shall also be deemed to be the Client’s performance and successful mediation if the Client subsequently withdraws from the agreement with the party mediated by the Client and accepted by the latter, or unilaterally modifies its terms in such a way that the legal transaction is frustrated, if the failure to conclude the contract is due to a cause in the Client’s interest.

If these circumstances apply, the Principal’s entitlement to the success fee shall cease, irrespective of the fact that the final contract has been concluded.

The Parties stipulate that the Principal’s right to a commission shall also cease if, despite the purchase or sale offer accepted in writing, the transaction fails for reasons attributable to the Principal, including in particular the failure resulting from incorrect or incomplete data, unilateral amendment of the accepted terms or subsequent withdrawal of the offer.

The Principal undertakes to reply in writing to the offer to buy or sell mediated by the Principal within the time limit set out in the offer or, if no such time limit is set, within a maximum of 5 (five) calendar days after receipt of the offer.



Price determination, price bargaining:

The Parties stipulate that the setting of the offer price of the real estate subject to the present contract and any subsequent changes thereto shall be at the sole discretion of the Client.

The Principal undertakes to inform the Agent in writing of any change in the offer price of the real estate within 3 (three) calendar days of the change, indicating the new offer price. The Principal shall confirm the notified price change by an electronic confirmation, from the date of sending of which the new offer price shall be deemed to be authoritative.

The Principal expressly acknowledges and agrees that the Agent shall sell and offer the property in accordance with the price determination last communicated in writing by the Principal. In the absence thereof, or in the absence of written notice of a price change, the price recorded by the Agent in the Agent’s records at the time of the offer shall be deemed to be the price in effect.


  • General provisions:

The Principal undertakes to inform the Agent in writing of any case in which the real estate subject of this mandate is advertised at a price lower than the fixed offer price, either by the Principal or by another real estate agent acting outside the Principal’s control.

In the event of failure to do so, the Agent shall be entitled to offer the property on the basis of the lowest advertised price that can be proven to be available on the online platforms.

The Agent is entitled, in order to facilitate the sale of the real estate, to engage a cooperating partner or associate, in addition to sharing part or all of its own commission.a co-dealer or co-seller.

The Principal undertakes to inform the Agent in writing and without delay of any case where a purchase offer is received for the property from a third party other than the Agent.

The Parties stipulate that any action aimed at circumventing the Principal, as well as any conduct aimed at non-payment or unjustified reduction of the commission commission paid to the Principal, shall constitute a breach of this contract of engagement.

The Parties stipulate that any act aimed at circumventing, limiting or excluding the claim for commission resulting from the contractual and successful cooperation of the Principal, in particular the termination of the mandate on false grounds or the sale to another person or company subsequently appointed by the Principal in order to avoid the payment of commission, shall be considered as unlawful conduct.

In the event of such conduct, the Principal shall be entitled to claim damages and reimbursement of costs, including by legal proceedings.

The Principal declares and warrants that he is entitled to grant this mandate and assumes responsibility for the truthfulness of the data, information and circumstances concerning the saleability of the property. The Principal is jointly and severally liable with the co-owners in this respect.

The Principal is obliged to inform the Principal without delay of all legal, technical and other relevant circumstances known to him in connection with the property that is the subject of the mandate.

The Principal warrants that the contact details provided to the Principal are accurate and undertakes to keep them up to date, including the contact details of any proxy involved. The Principal shall notify the Agent in writing in advance of any changes to the contact details and request confirmation that the information has been provided.

The Principal shall be liable for the consequences of any failure to comply with these obligations, which adversely affect the Principal’s mediation activities, and the Principal shall be entitled to claim damages for any such failure, up to the amount of the mediation commission.


  • Duration and termination of the contract:

The Mandate is valid until the completion of the transaction contained therein or until revoked in writing.

The Principal shall, within a maximum of 5 (five) working days after receipt and processing of the written notice of termination from the Principal, arrange for the archiving of the property from the registration system and its removal from the bidding list, and shall send an electronic notification to the Principal of the action taken.

The Parties shall certify the completion of the assignment by means of a certificate of completion, which the Client shall deliver to the Customer personally, electronically or by post.

The Principal undertakes to notify the Principal in writing of its intention to terminate or suspend the mandate within 5 (five) calendar days of the occurrence of the circumstances justifying the termination or suspension of the mandate.

The Principal shall be exempted from paying the commission and any reimbursement of expenses in the event that its interest in this mandate ceases and it informs the Principal in writing of the reasons for the withdrawal of the mandate within 3 (three) working days at the latest. In the event of a sale, the Principal shall be obliged – to return the propertythe name of the purchaser to the Principal, subject to the public nature of the property register.

The Principal shall be entitled to reimbursement of costs if the Principal fails to comply with its obligation to inform the Principal of the fact that the sale of the real estate is no longer of interest for any reason, or fails to do so in a timely or proper manner.

The OwnerBy signing this order, the Client expressly and irrevocably authorises the Client’s representative to inspect and obtain a copy of the title deeds of the real estate.

The Parties undertake to treat the content of any agreement concluded between them as a business secret and to disclose it to third parties only with the prior written consent of the other Party.

The Parties stipulate that the mediation terms and conditions that form part of this mandate may not be unilaterally amended after signature.

The prospective Principal hereby declares that it has fully read, understood and accepted the contents of the General Terms and Conditions and that it accepts them as the legal basis for its cooperation, notwithstanding the fact that the application of certain provisions is excluded in whole or in part.


  • Liability limitation

The Principal shall not be liable for any damages resulting from the inaccuracy, incompleteness or unlawfulness of the data provided by the Principal.

The Trustee is not a legal or tax advisory organisation; the information it provides does not constitute legal advice

  1. Online acceptance, impulsive behaviour

The GTC published on the website shall be deemed to be accepted in particular if the Client requests an offer, provides data or gives an order by electronic means.

You are hereby informed that all assignments and cooperation of our Company are subject to the provisions of the General Terms and Conditions and the terms and conditions set out therein. Please note that, in accordance with the legislation in force, the engagement may also be concluded by way of an imputation, which allows the agreement and cooperation between the parties to be legally valid without the need for a separate signed paper document.

We further inform you that it shall be deemed to be an implied conduct, in particular, if the parties have not communicated with each other through our electronic mail system in order tomail exchange between our electronic mail system and our company clearly demonstrates any form of intent or will on the part of the principal.


  • Governing law and dispute

These GTC shall be governed by the provisions of Hungarian law, and any disputes shall be settled by the competent court of the place of the Principal’s registered office.

  1. Final provisions

These GTC are the exclusive intellectual property of Elisabeth Property Tenerife.

The entire text and content of these General Terms and Conditions (GTC) are the exclusive intellectual property of Elisabeth Property Tenerife. Any unauthorised use, copying, reproduction, distribution or publication of these GTC, in whole or in part, without the prior written consent of the holder is prohibited and will be subject to legal consequences.